Automation · WhatsApp

A WhatsApp chatbot that answers, books and hands over

Customers in Pakistan and the Gulf would rather message than call or email. A WhatsApp chatbot answers the common questions at any hour, takes orders and bookings, and passes anything unusual to a person with the history attached.

What it can do

No.PointWhat it means in practice

01Answer questionsPrices, opening hours, order status and delivery, from your own data, in English or Urdu.

02Take orders and bookingsCollect the details and create the order or appointment in your system.

03Qualify leadsAsk the right questions and send serious enquiries to sales.

04Hand overAny time the customer asks for a person, or the bot is unsure, a team member takes over in the same chat.

05RememberEvery conversation saved against the customer in Odoo or your CRM.

How we build it

On Meta's official WhatsApp Business Platform, so your number is safe and messages are reliable. Simple answers come from rules with no AI cost; harder questions use an AI model with your own approved answers. Customers only receive messages after they have contacted you or opted in.

Questions people ask

Can we keep our current WhatsApp number?

Usually yes, by moving it to the WhatsApp Business Platform.

Does it speak Urdu?

Yes. It can answer in English, Urdu or Roman Urdu, as our Ask Zara assistant does.

What does it cost to run?

Meta charges per conversation on the Business Platform, and AI steps cost a little per answer. Rules-based replies cost nothing extra.