Workflow automation and AI agents, built on systems you own
Manual work does not decay on its own. Someone re-types the invoice. Someone chases the approval. Someone copies the row into the sheet. It happens every week, indefinitely, until an external force acts on it.
We are that force. We map how work actually moves through your business — not how the process document says it moves — and then build the systems that carry it without a person in the loop.
A friction audit, free, and the written map is yours whether or not you hire us.
It ships inside the window we agree at sign-off, or you are not invoiced for it.
The first month of any retainer is refundable, and you can end it any month after.
What we automate
These are the processes we are asked for most often. Each is built on your own systems, under your own accounts, and runs without anybody watching it.
Invoices arrive by email, get read automatically, are checked against the purchase order, and post themselves into your accounting system. A person only ever sees the ones that do not match.
Replaces re-keying and line-by-line PO matching
Enquiries from your website, WhatsApp and inbox land in one place, get qualified against your own criteria, and reach the right salesperson while the lead is still warm rather than the next morning.
Replaces manual triage, scoring and chasing
Numbers pulled from your systems, assembled into the report you actually read, and delivered to the right people every Monday morning — without anyone spending Sunday night building it.
Replaces the weekly spreadsheet ritual
Incoming messages are read, categorised and routed. Routine questions come back with a drafted reply ready to send. Anything unusual goes straight to a person with the history already attached.
Replaces inbox sorting and copy-paste answers
A content calendar that publishes itself. Captions drafted in your voice, images attached, posts going out on schedule to every channel — with a review step so nothing reaches the public without a human saying yes.
Replaces posting the same thing five times
A client signs, and everything downstream happens on its own — folders created, accounts provisioned, welcome sequence sent, first meeting booked, the internal team told. Nothing depends on somebody remembering the checklist.
Replaces the checklist people keep forgetting
Not on this list? Most of what we build is not. If somebody on your team runs the same sequence of steps more than a few times a week, it is worth a conversation.
What actually changes
Below is one accounts-payable process drawn twice. The steps barely change. What disappears is the hand-off between them, which is where nearly all the delay lives.
How we work
The repetitive sequence a person runs today, rebuilt so it runs itself and tells you when it cannot. Workflow automation on n8n, self-hosted on your own infrastructure, with AI agents where judgement is needed and human approval where it genuinely belongs.
Most automation fails at the seams between tools. We connect your CRM, accounting, helpdesk and databases properly, and write custom API work where no off-the-shelf connector exists. Unglamorous, and it decides whether the rest holds.
An automation nobody watches becomes a liability the first time a provider changes something. We monitor every live workflow, fix what breaks, and hand the whole thing over with documentation whenever you want to take it in-house.
How an engagement runs
Four phases, in order, because each depends on the one before it. You can stop after any of them and keep what has been built.
Free, and yours to keep
We sit with the people who do the work and follow one process end to end. You get a written map of where the time goes, what is automatable and what is not — whether or not you go on to hire us.
Small, fast, provable
We pick the single highest-value process and ship it. One workflow, in production, doing real work. Small enough to approve without a committee, concrete enough that you can judge us on it before committing to anything larger.
Scoped after the audit
Once the first proves out, we build the connected set — the workflows around it, the integrations they depend on, the monitoring that tells you when something breaks. Delivered in working increments rather than one big reveal at the end.
Entirely your call
Two honest options. Take it in-house with documentation and training, and we walk away. Or keep us on to run, monitor and extend it. We will tell you which one we think fits your situation, including when the answer is that you do not need us.
Where the risk sits
We are asking you to trust a supplier with a process your business depends on. These are the terms that make that a reasonable thing to do.
Your first workflow goes live inside the window we agree at sign-off, or you are not invoiced for it.
On any retainer the first month is fully refundable. If it is not working, say so and it is returned, without an argument.
Workflows run on your infrastructure, under your accounts. No lock-in, no proprietary layer of ours in the middle, and a full export whenever you ask.
Evidence
These spaces are empty deliberately. Anonymous case studies and unattributed testimonials are the easiest things in the world to write, which is precisely why they prove nothing. Each gets filled with a client who agreed to be named.
What the process was, what changed, how long it took — and a contact willing to take a reference call.
A second engagement, ideally in a different industry, showing the approach is not a one-off.
Full name, role, company, and a link that resolves to a real person. Nothing anonymous.
Questions
Primarily n8n, self-hosted on infrastructure you own, with custom code where the platform runs out. We will use Make where a client already has it. And we will tell you honestly when a problem does not need automation at all — sometimes the right answer is deleting a step rather than automating it.
Onto your servers, under your accounts, by default. Self-hosting is the whole reason we standardised on n8n rather than a hosted platform. Where a workflow calls an AI model, that specific call goes to a provider you choose, and we will tell you exactly what is in it before we build it.
Every build ships with documentation and a handover session. If you are on a retainer, monitoring is ours and you hear about failures from us first. If you took the handover and something breaks later, you can bring us back for a fixed-fee repair without negotiating a new contract.
A full-time automation engineer is a serious annual commitment made before you know whether the work exists to justify it. Start with one workflow, see what it returns, and scale the arrangement from there. If the volume grows to the point where hiring outright is cheaper, we will say so.
Yes, and they are often the best fit. A five-person company where two people lose a day a week to manual work has a clearer and faster return than a large organisation where the same fix needs six approvals to proceed.
One process, one conversation, a written map you keep either way. If there is nothing worth automating, we will tell you that too — a faster conversation, and a better outcome than being sold something you did not need.