Service

WhatsApp, connected to your CRM instead of living on one phone

In Pakistan and the Gulf, customers would rather WhatsApp than email. When those chats live on one person's phone, leads are lost and nobody can see the history. We connect WhatsApp to your CRM or Odoo so every conversation is shared, tracked and followed up.

What we set up

No.PointWhat it means in practice

01Official platformThe WhatsApp Business Platform through Meta, so messages are reliable and your number is safe.

02Chats in the CRMEvery conversation attached to the customer in Odoo or your CRM, visible to the team.

03Automatic messagesOrder updates, payment reminders and appointment confirmations sent on their own.

04AI-drafted repliesRoutine questions answered with a draft a person can send in one tap.

05Opt-in onlyMessages go only to people who have agreed to hear from you. We do not do bulk cold messaging.

Questions people ask

Can we keep our existing number?

Usually yes, by moving it to the WhatsApp Business Platform.

Does it work with Odoo?

Yes. We have built WhatsApp CRM modules for Odoo.

Can we send promotions?

Only to contacts who have opted in, and within Meta's template rules.