Odoo · Support

Odoo support that also checks your books

After go-live, Odoo needs someone to fix what breaks, answer users, keep the server and backups healthy, and make small changes as the business grows. We do all of that, and because we are also accountants, we check that the accounting inside Odoo stays right.

What support covers

No.PointWhat it means in practice

01FixesErrors, broken reports and failed integrations investigated and fixed.

02User helpQuestions from your team answered by people who know both Odoo and accounting.

03Server and backupsUpdates, security patches, daily backups and a tested restore, for self-hosted Odoo.

04Small changesNew fields, reports, approval steps and automations as you need them.

05Accounting checksA monthly look at bank reconciliation, receivables, tax codes and suspense accounts.

06UpgradesPlanned moves to newer Odoo versions, with your accounts agreed before and after.

Odoo we did not build

Most support clients come to us with Odoo someone else set up. We start with a health check, fix the urgent issues, then support it monthly.

Questions people ask

Community or Enterprise?

Both. For Enterprise, Odoo's own support covers the standard product; we cover your setup, custom modules and accounting.

How do we ask for help?

By email, WhatsApp or a ticket, whichever your team prefers.

Do you support older versions?

Yes, and we will tell you when an upgrade makes more sense than patching.